Emergency services

The 911 emergency telephone service is available 24 hours a day, 7 days a week. Emergency services should be deployed when someone's life is in danger, someone is in distress, or you have witnessed a serious crime or offense. 

​Call: 911
Website

Info-santé

Info-Santé 811 is a free and confidential telephone consultation service. Dialing 811 promptly puts you in contact with a nurse in case of a non-urgent health issue. The service is available 24 hours a day, 365 days a year. Anyone living in Québec can call Info-Santé 811 for themselves or a family member. Info-Santé 811 nurses evaluate your health situation and give advice based on your condition. They can answer your questions about your health and direct you to the most appropriate resource in your region. Calling Info-Santé 811 often helps avoid going to a medical clinic or emergency room.

Call: 811
Website

COVID-19 Information Line

The Coronavirus Information Line will connect you with someone who can help you assess your symptoms, give you information about COVID-19 infections and symptoms, and connect you with the appropriate resources.

​514‑644‑4545

McGill Coronavirus Webpage

For all information about COVID-19 related to the University, the resumption of in-person teaching, and health guidelines, visit the Coronavirus Home.

​Website

McGill Wellness Hub

McGill offers a wide variety of services to support student success and well-being. The Hub offers access to dieticians, counsellors, psychiatrists, general practitioners, faculty-specific Local Wellness Advisors (LWA), well-being workshops, and more. Due to the COVID-19 alert level in Montreal, some services will return to remote delivery until further notice.  Currently, in all cases, access is by appointment only.

McGill Student Wellness Hub

McGill Office for Sexual Violence Response, support, and Education (OSVRSE)

If you've been impacted by sexual violence, whether it be sexual harassment or assault, gender-based or intimate partner violence, or cyberviolence, know that you are not alone. The Office for Sexual Violence Response, Support and Education (OSVRSE) is here for you.
The OSVRSE provides support for all members of the McGill community who have been impacted by sexual violence and works to foster a culture of consent on campus and beyond.
​McGill Office for Sexual Violence Response, Support and Education

Maple

Online doctors, virtual health & prescriptions in Canada. Skip the waiting room! Instantly connect with Canadian-licensed doctors for medical care from your phone, tablet or computer any time, 24/7, or by appointment. This health services app is offered free to all students registered with the Blue Cross health insurance (i.e. all international students).

​Maple

keep.meSAFE

Now more than ever, it's important to take care of your mental health - but it may be more challenging to find the support you need. keep.meSAFE can connect you with licensed counsellors for in-person, phone, chat or video counselling, according to your local guidelines. The service, provided via the "my SSP" app, is offered by your Students' Society, the MCSS.

keep.meSAFE

McGill Office for Students with Disabilities (OSD)

The Office for Students with Disabilities (OSD) provides support services and reasonable accommodations to undergraduate, graduate and postdoctoral students with documented disabilities of either a permanent, temporary, or episodic nature. ​We foster an accessible and inclusive university experience for McGill’s diverse student population in collaboration with other Student Services and the wider McGill community through resources and services. 

McGill Office for Students with Disabilities ​

MCSS Health and Dental Insurance: Student Care

All undergraduate students in the Fall Term who are members of the MacDonald Campus Students’ Society (MCSS) and who are paying tuition fees at either the Canadian or Quebec rates are automatically covered by the collective Health & Dental Plan. All international undergraduate students beginning in the Fall Term are automatically covered by the Dental Plan only. Students may opt-out of this coverage.

514-789-8775 from Monday to Friday from 9 am to 5 pm
Student Care

Sexual Assault Centre of the McGill Students' Society (SACOMSS)

SACOMSS’ services aim to empower survivors and to raise awareness concerning sexual assault in the McGill and Montreal communities. All our services are open to the public and are provided free-of-charge. Services include a crisis helpline (DIAL), in-person support, support groups, advocacy, and outreach. SACOMSS is provided by the Students' Society of McGill University (SSMU).

DIAL Hotline: 514-398-8500 typically operational Monday – Friday between 12PM – 9 PM, though exact hours vary by week
SACOMSS

SSMU Nightline

McGill Students’ Nightline is a confidential, anonymous, and non-judgmental listening service run by McGill students. They aim to provide the community with non-professional support in all kinds of situations, including information, guidance during a crisis, or an empathetic space to share your experiences and emotions. Please note that they are an English service that is not able to accept calls in French or any other language.

514-398-6246
Nightline

Frosh Access Allies

Access Allies are Frosh leaders with additional training on active listening, accessibility and inclusion, and mental health. They are there for you during Frosh when you are experiencing a barrier, need a supportive person you can trust, or just want to talk.

Ask your Frosh Leaders to refer you to one of our Access Allies, or look out for a Leader wearing an Access Ally badge!